Problem: The employees that you have been hiring do not seem to be of the caliber that you would like. They are either incapable, uncommunicative, hard to lead, or disruptive to the facility’s work flow.

It's a fact. Some candidates shine at the interview but don't work out on the job. Interviewers can easily be impressed by a candidate's apparent abilities, but if you fail to probe into what the candidate has actually achieved, you may fall into an expensive trap and end up confusing experience with performance.